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phillipp97141014
Known Participant
Feb 24, 2023 8:06 PM UTC
Question

Auto Volume Adobe Premier Rush Removed?

Seems that I could use that feature with my Photo Package Subscription until recently. 

Was that feature, along with several others removed in the past 3 months?

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4 replies

Kevin J. Monahan Jr.
Legend
Feb 25, 2023 5:37 AM UTC

HI Phillip,

Nothing has been removed over the past few months that I am aware of. Sorry for the issue. If you are using the Photography Plan, Rush is not included in the subscription. You are likely operating with the Rush "Starter" plan. Any shortcomings might be related to being on the starter plan as compared to Rush's "premium plan." More info here.

 

I hope the info helps.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
phillipp97141014
Known Participant
Mar 4, 2023 9:29 PM UTC

Hi Kevin!  Thank you for the reply.  I never remember seeing a Starter Plan anywhere in Rush.   Here is all that I can find. If there is somewhere else I can go, that would be great!

Thank you, Phil

 

 

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Kevin J. Monahan Jr.
Legend
Mar 5, 2023 11:34 PM UTC

Hi Phillipp,

Thanks for the note and screenshot. The feature you describe should be available, regardless of the plan. Info: https://helpx.adobe.com/premiere-rush/help/add-audio-rush.html

 

Something else may be wrong. When weird things happen, I reset preferences. Have you tried that? If not, launch the application while pressing Alt/Option. Let us know if it worked.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio