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ankit35187784ku6r
Participant
February 1, 2024
Question

background of 9:16 video is black

  • February 1, 2024
  • 1 reply
  • 151 views

i wanted to use 9:16 dimension and as my video was horizontal it didnt fit so i pinched out but now the background is black

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    February 23, 2024

    Hi @ankit35187784ku6r,

    Thanks for the question. It sounds like you tried scaling the image. Can you try the controls in the Transform tab instead of pinching? That might work better. I hope the advice helps. Sorry for the frustration on this issue.

     

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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