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Alyson265430789k4r
Participant
October 11, 2022
Question

Blue screens on some videos in Premiere Rush

  • October 11, 2022
  • 1 reply
  • 874 views

Hello! I'm hoping someone can help me with this problem I'm having in Adobe Premiere Rush. I'm working on a video compilation right now, and some of the videos I've uploaded are just showing a blue screen (however, the audio still works).  These are all videos which I have transferred from my Google Pixel phone - some are working fine, and others are showing this blue screen.  Has anyone come across this before, and if so - how can I fix this? Thank you!

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    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    October 17, 2022

    Hi there!

    Sorry about that. Which device are you using for Premiere Rush? Are you getting this issue with a specific project? 

    What type of effects do you have in your project?

     

    Let us know.

     

    Thanks,

    Kartika

     

      S
      Sarah35107176hzd3
      Participant
      January 29, 2024

      I am having the very same issue across both my devices laptop Acer Nitro 5 Nvidia Geforce RTX 3050

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      January 30, 2024

      Hi @Sarah35107176hzd3,

      Thanks for the message. Try updating your GPU driver. You can download it from the NVIDIA site here. Let me know if you need assistance with that. Does it work better now? Looking forward to hearing back from you. Take care.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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