Participant

Question

Broken Audio Within Preview

Forum|Forum|6 years ago
October 20, 2019
3 replies
503 views

All audio that I add to my videos, when played while in Rush, come out as just pops and clicks.

When I render the video with the audio it comes out just fine, but this makes it very hard to make small edits as every time I have to change somethign I have to render the video (which itself will occasionally cause an error and then I have to restart Rush, but it just crashes and I have to wait for it to finish crashing before I can open it back up to try to render the video again).

Anybody have a similar issue? Anybody been able to resolve their issue? Any suggestions?

This topic has been closed for replies.

petergaraway

Participating Frequently

Hi Planet-Earth and texdave,

Getting the details Steve asked for will be very helpful for us to be able to understand the issue and provide support.

1. What computer/device and OS do you have?

2. What version of Rush do you have installed?

3. What device captured this media (DSLR, iPhone, etc)?

4. Is this issue new to the most recent build or did it happen previously?

Thanks in advance for the additional details. I hope we can resolve this for you ASAP!

Peter

H

hattong32503477

Participant

I am having the exact same issue. The audio from my video files work. Any imported audio or recorded audio is static. It's like it converts - I can see the green with the sound waves, and then it goes solid.

1. What computer/device and OS do you have? Macbook Pro, it did this before and after I downloaded Catalina

2. What version of Rush do you have installed? v 1.28

3. What device captured this media (DSLR, iPhone, etc)? both -I tried audio voiceover from my computer + music file. it works in premiere pro

4. Is this issue new to the most recent build or did it happen previously? It worked before, I'm not sure when the switch happened. It's been several weeks so I started using Pro but I'd prefer to use Rush it's so much simpler!

Thank you for your help!

texdave52wcps

Participant

I am having the same issue. I have so many videos that need perfct audio and when I play it back its just pops and clicks. The footage is just two iPhone clips and its only like 13 seconds. I have muted the audio from the videos but its still just terrible audio. Fix this please!

S

Steve Grisetti

Legend

There are so many variables to consider.

What camcorder or device are you shooting your video with and what is the video's format and resolution?

What device and operating system are you running Rush on?

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