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Silvia32291240ibwc
Participant
September 14, 2023
Question

Can not access export preferences and can not find export files

  • September 14, 2023
  • 1 reply
  • 365 views

Hello, in my Premiere Rush App (version 2.7 (1) on iPad I can not set any preferences for export because the whole options pannel won‘t show. I can not choos the location for the video or any other settings. When I export the project it is nowhere to be found - not on my iPad nor in the Creative Cloud. The only thing I can do is share it on social media. I have searched all the tutorials, but they are all datet in 2022, and there are settings in the „share“ menu that do not appear in my version.

 

Can you help me

Thanx!

    This topic has been closed for replies.

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    September 15, 2023

    Hi @Silvia32291240ibwc,

    Thanks for the note. Exports are sent to the Camera Roll by default. Can you check your Camera Roll? For more advanced export options, you can use the desktop version of the app. I hope the advice helps.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    S
    Silvia32291240ibwcAuthor
    Participant
    September 17, 2023

    Thanks for your reply! I can't find any new exports in my camera roll. The message after the export is "saved in recordings". But I can't find any folder with that name in the cloud, the app or on my iPad. And the adobe rush work file is found only in the app in the library (home symbol). The only files I can find outside of the app are the synchronised files of the original raw videos. 

     

    Did I unterstand correctly, that all the export options are available only on the desesktop version? That would be bad, because I work on iPad only. I can't share the exports of my drafts privately with my client, I can't even name the exports. Is that meant to be that way?

     

    Thanks!

    S
    Silvia32291240ibwcAuthor
    Participant
    September 17, 2023

     

     

     

    This is a skreenshot of what you see when choosing the Share menu - no settings at all. only share options for social media...

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