Can’t add media files from phone?

Forum|Forum|3 years ago
April 6, 2023
2 replies
333 views

I can't add and additional audio or video content need help

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Participant

I have the same issue; I can add media from my phone's gallery to my Rush gallery when creating a project, but I don't have that option once the project is created. i.e. I can't add anything new that wasn't added when the project was created. I've noticed this issue for a while. iPhone 14 Pro Max.

Kevin J. Monahan Jr.

Community Manager

Hi @kenpool,

Thanks for the message. Click the "+" button in the lower left of the UI. Then, click "Your Media." In Your Media, click "Photos." you should then have access to your photos. Let us know if that works for you.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

R

Robert31516131mq7q

Participant

Hi, the problem is you can only add new media the first time you add media- once the initial media selection is made you no longer get the offer to select additional media from your camera roll. You have to quit and restart the app if you're trying to use something new (e.g you took a photo or video to add to the project while you are editing) I hope that explains it, it's a bit frustrating to the workflow when you have to quit each time!
Thanks