Skip to main content
Participant
Apr 10, 2025 11:24 AM UTC
Answered

Can’t create PROJECT (Iphone 16pro)

Don't anyone has same problem as me? I have Iphone 16+, and when i want to create project, i select files and when i want to click CREATE, it in dark grey color. When i use files, which i will record through the app, it has this rotating circle and nothing.

 

I tried different accounts and it didn't work. I tried different mobile (friends) and it works. 

 

Can someone help me with that? Thanks a lot!  

 

 

  

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Apr 10, 2025 11:00 PM UTC

Hi @marek_5583,

I got your note. Are you in Czech? If so, it is a known issue that the latest verison of iOS conflicts with that version. Changing to an English OS might restore it. Sorry for the hassle.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

7 replies

Participant
Apr 11, 2025 10:55 AM UTC

Thank you! I changed language and state in which device is to english, and it works! Thanks alot

Translate
Kevin J. Monahan Jr.
Legend
Apr 12, 2025 6:40 PM UTC

Sure. Sorry for the frustration on that one.

 

Cheers,
Kevin

 

Translate
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participating Frequently
May 12, 2025 4:45 PM UTC

Hi Kevin,

still waiting for fixing this issue with Czech language. Are you going solve this problem or are we expected to stay with English language in our OS? It is frustrating to pay for product that we can't use in our native language. 

 

Thanks 

Martin

Translate
Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Apr 10, 2025 11:00 PM UTC

Hi @marek_5583,

I got your note. Are you in Czech? If so, it is a known issue that the latest verison of iOS conflicts with that version. Changing to an English OS might restore it. Sorry for the hassle.

 

Thanks,
Kevin

 

Translate
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio