Can't export, paid the subscription

Question

Hello, I am using Adobe rush on my Pocophone F1 and recently purchased the subscription. It still sais I have no exports left and that I should upgrade, but if I click on the update again (I already paid) it sais: Error, already subscribed. Can anybody help?

petergaraway · Answer

Hi Nourbn,

Sorry, this process hasn't gone smoothly for you. Please refer to this link for steps to resolve this. If that does not help please contact customer support (800) 833-6687. Hope this helps!

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

Best,

Peter

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