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rob9449
Participant
Jun 3, 2024 8:29 AM UTC
Question

Can't identify or eliminate 'Premium features used'

I can't share my project because Rush tells me I have used premium features, specifically advanced audio settings. I have investigated every clip and they're all set to basic. I substituted  basic (free) title for one identified as premium. 

9 replies

Kevin J. Monahan Jr.
Legend
Jun 3, 2024 8:58 PM UTC

Hi @rob9449,

Sounds odd. Please provide full details about your system/device and the media you used. Give us some workflow details so we can try to replicate your bug.

 

Can you try a new project and see what occurs? Let the community know.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Jan 23, 2025 4:35 AM UTC

I am also having this problem with my project. Like exactly the same. Can you provide any help?

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Kevin J. Monahan Jr.
Legend
Jan 23, 2025 6:22 PM UTC

Hi @waka_9329,

What kind of subscription do you have? Let me know.

 

Cheers,
Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio