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rob9449
rob9449
Participant
June 3, 2024
Question

Can't identify or eliminate 'Premium features used'

  • June 3, 2024
  • 1 reply
  • 2013 views

I can't share my project because Rush tells me I have used premium features, specifically advanced audio settings. I have investigated every clip and they're all set to basic. I substituted  basic (free) title for one identified as premium. 

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    June 3, 2024

    Hi @rob9449,

    Sounds odd. Please provide full details about your system/device and the media you used. Give us some workflow details so we can try to replicate your bug.

     

    Can you try a new project and see what occurs? Let the community know.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    W
    waka_9329
    Participant
    January 23, 2025

    I am also having this problem with my project. Like exactly the same. Can you provide any help?

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 23, 2025

    Hi @waka_9329,

    What kind of subscription do you have? Let me know.

     

    Cheers,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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