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Participant
May 15, 2024 11:06 AM UTC
Question

Can’t import some of the pictures from the same batch on premier rush

Can’t import some of the pictures from the same batch on premier rush On my iphone. Any suggestions? 
thanks

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1 reply

Kevin J. Monahan Jr.
Legend
May 15, 2024 9:32 PM UTC

Hi @k374109533gyz,

I read your message. Are these photos in HEIC format? If so, try importing the images into Apple Preview and exporting them as PNG or JPG files. That should help. Let us know what happens once you try this.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio