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Iwona R.
Participant
Oct 18, 2022 8:13 PM UTC
Question

Can’t log in to the Premiere Rush app on iPhone

Hi Guys! I’ve got a problem with Premiere Rush app on my iPhone iOS 16, when I try to log in, there is error „Can’t log in, error 400”. Is there any help for that?

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2 replies

Kartika Rawat
Community Manager
Community Manager
Oct 26, 2022 8:38 AM UTC

Hi there!

Sorry about that. What type of account do you have (student, enterprise, or personal)? 

 

Let us know.

Thanks,

Kartika

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Iwona R.
Iwona R.Author
Participant
Oct 26, 2022 12:26 PM UTC

I've got a personal account. But it happens when I click "log in with Adobe account" and then is an error. I can't even enter my e-mail adress or password. I tried on my sister boyfriends IPhone and there everything was ok. I was trying install and uninstall app many times but it doesn't Work

 

Thank you,

Iwona

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