Can’t open HEVC files into Rush on IPhone?

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Just says can't open media type every time I try to import HEVC video?

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Kevin J. Monahan Jr.Correct answer

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Hi Oli,

Is this the Free version? If so, you need the proper subscription to use HEVC video. The Photography bundle does not include Rush, for example. Try transcoding it to H.264 if that is the case.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin J. Monahan Jr.Correct answer

Legend

Hi Oli,

Is this the Free version? If so, you need the proper subscription to use HEVC video. The Photography bundle does not include Rush, for example. Try transcoding it to H.264 if that is the case.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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