Skip to main content
A
Alfabus
Participant
June 4, 2021
Question

Can't turn on sync, dispite having premiere pro

  • June 4, 2021
  • 1 reply
  • 169 views

I've recently bought premium features, so I can have Premiere Pro. The mobile recognize my payment as I can sync my files, but my PC just sends me to the info about how to pay for Premiere Pro when I try to turn on sync. 

My only problem is with Premiere Rush on PC. Even the Creative Cloud recognize that I have sync availabel, and have all my videos on it's maps...

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
June 7, 2021

Hi there!

Sorry for that. Are you using the same ID for Rush on PC? 

Have you tried signing out and back into your Creative Cloud? If this doesn't work could you try contacting the concerned team? https://helpx.adobe.com/in/contact.html

 

Let us know how it goes.

Thanks,

Kartika

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices