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N
nickf67138775
Participant
June 17, 2022
Question

Cannot import pictures

  • June 17, 2022
  • 1 reply
  • 158 views

Hi this is my first attempt at stringing some still photos together. I took photos from Canon R5. Edited them in Lr on m6 iPad. I then try and add these to Rush. At this point the photos ar3 rejected with an error format not accepted? I checked an£ these are r3corded as JPEGs on my iPad. Any help out there?

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
June 20, 2022

Hi there! 

Sorry to hear that. Do you see any error codes or messages? What's the frame size of the footage? 

Let us know.

 

Thanks,

Kartika

N
nickf67138775Author
Participant
June 21, 2022

Thanks for your interest. I am only trying to import still images. I originally tried 5 still images. Only one was imported. It was A PNG file.3.2mb. The others were JPEGS when I try and reimport i get the attached error message. File size was 4mb

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