Cannot list projects in Premire Rush

Forum|Forum|4 years ago
April 16, 2021
3 replies
761 views

It's been several hours since I started fighting with the neverending, spinning circle in the "Your projects" view. Suddenly my Premiere Rush instance crashed and I am unable to open my project. Because of it, I missed the deadline of uploading the video I was supposed to render. I checked Premiere Rush instance on 3 different notebooks, on one of them it was a reinstall, on the others - a fresh install. On each machine I get the same error.
I have tried all the suggestions in similar topics, like signing out, signing in, running as Admin, running with Shift+Alt, etc. Nothing changes.

This topic has been closed for replies.

B

BSouza

Participant

I have the same problem. I have been using Rush normally for several months since I installed it and now it is like this. I tried to reinstall again but to no avail.
Any idea how to solve this?

petergaraway

Adobe Employee

Hi @BSouza

Sorry, you're hitting this issue as well. Can you please let me know if you have a Mac or Win and if you have a Free, Individual paid or business Adobe account?

Thanks!

M

Mariusz5C17Author

Participating Frequently

@Kartika Rawat @petergaraway
Are there any Adobe representatives here, on this forum?
I have seen dozens of topics about the same issue, yet still, no 100% working suggestion has been given.
I would like to remind you that you have been charging me for using Adobe every month but I am still not able to use the software. I decided to take a trial of Premiere Pro to see if it works with this Premiere Rush project and it does actually so only this way I was able to finish the project. But this is not the software I pay for and the trial period ends soon.