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Participant
Oct 11, 2024 8:37 PM UTC
Question

Cannot upload videos shot on iPhone 16 pro max

Whenever I try to upload clips shot on the new iPhone 16 Pro MAX, the app says it's not a supported media type. 

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1 reply

Kevin J. Monahan Jr.
Legend
Oct 12, 2024 12:18 AM UTC

Hi @marcellio82,

Cinematic mode is not supported. Can you try shooting in standard "most compatible" mode? Check iPhone settings for that.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio