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32 replies

A
amjad_0995
Participant
January 22, 2025

Adobe Rush should work on the Galaxy S22 Ultra, but sometimes compatibility issues can arise after updates. Make sure both the app and your phone’s OS are up-to-date.  try clearing the app cache or reinstalling.

    A
    Anonymous
    January 22, 2025

    Idk, what are you talking about.
    Nothing has changed, it's still not supported. Not availible for installation.


     

    eamonna76391296
    eamonna76391296
    Participating Frequently
    January 6, 2025

    Well, I'd hate to be the one to say it but.... don't think it's happening.

    M
    MichaelKingKo
    Participant
    January 5, 2025

    Almost 3 years later when is it going to be compatible?

    Mr E
    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    January 7, 2025

    What happens when you try it, @MichaelKingKo? It should still work. Sorry for the problem.

     

    Cheers,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    G
    gianmarcos55191694
    Participant
    June 22, 2024

    2024 and it still isn't working!!! How is this possible????????? Unacceptable on every level

    M
    Michael36141512ec6k
    Participant
    March 18, 2024

    We are in 2024 and this app is not compatible, it is bizarre that a powerful cell phone like an S22 Ultra is not compatible with Premiere, even though more modest cell phones work 

      G
      gishii
      Participant
      March 6, 2024

      Clearly team Adobe does not even care enough to reply. I should have unloaded my stock when I had the chance.

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      March 6, 2024

      Hi @gishii,

      Thanks for the message.

       

      quote

      Clearly team Adobe does not even care enough to reply. I should have unloaded my stock when I had the chance.


      By @gishii

       

      Sorry about that. This is a user-to-user forum, which might explain why the product team has no response here. I apologize on behalf of Adobe for the lack of support for this popular device. I will let the team know how you feel.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      P
      Pierewiet
      Participating Frequently
      January 11, 2024

      Still nothing?? We pay a good amount of money to get the apps we pay for!!

        J
        jurajk53446144
        Participant
        June 25, 2023

        Hello Adobe, wake up...why isn't someone competent from the company commenting on this issue? Why did they even go to a project that they didn't finish? I also want to use Rush on my S22 Ultra...

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity Manager
        Community Manager
        June 26, 2023

        Hi @jurajk53446144m,

         

        quote

        Hello Adobe, why isn't someone competent from the company commenting on this issue?

         

        These are user to user forums and the Rush product team does not respond here, typically. The Adobe employees here are in support and cannot respond except to support questions. I am sure that they are aware of this feature request, though. Sorry about the frustration.

         

        Thanks,
        Kevin

        Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
        J
        Jack AD Creative CAuthor
        Participant
        June 27, 2023

        HI Kevin,

         

        Thank you for responding on this thread. I originally posted this well over a year ago and I'm surprised to still see notifications from others still looking to use this app on what'd be a great creative cloud device with an S pen too.

         

        Are you able to contact the Rush team or provide me with an opportunity to do this if this is not the right place to ask these questions about application support on devices? It'd be great to see if this is in the pipeline and answer my initial question about "when" it may take place or perhaps we should ask "if" it will take place?

         

        Thank you,

         

        Jack

          J
          Julian29109954rev8
          Participant
          March 28, 2023

          I would also like support in Adobe Rush for the Samsung S22 Ultra 

          T
          Todd28459592iifv
          Participant
          February 17, 2023

          Just wanted to add one more complaint. It's absurd that this software isn't available. I got the S22 specifically because it has a lot of memory and storage. And the stylus makes editing easier. And I pay for an Abobe subscription, yet I still have to use my laptop to edit simple videos.. Or use another app that I am less familiar with...

           

          I will be canceling my subscription because of this. 

            M
            MIAMI777
            Inspiring
            February 20, 2023

            Adobe doesnt care. They are all for Apple and iPhone products. 

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