Participant

Question

Cannot use Adobe Rush on Samsung Galaxy S22 Ultra

76 replies
23649 views
Translate

Hi All,

Just wanted to ask if you know when rush will work on an S22 Ultra?

Thanks,

Jack

A

amjad_0995

Participant

Adobe Rush should work on the Galaxy S22 Ultra, but sometimes compatibility issues can arise after updates. Make sure both the app and your phone’s OS are up-to-date. try clearing the app cache or reinstalling.

Translate

A

Anonymous

Idk, what are you talking about.
Nothing has changed, it's still not supported. Not availible for installation.

Translate

eamonna76391296

Participating Frequently

Well, I'd hate to be the one to say it but.... don't think it's happening.

Translate

M

MichaelKingKo

Participant

Almost 3 years later when is it going to be compatible?

Translate

Mr E

Kevin J. Monahan Jr.

Legend

What happens when you try it, @MichaelKingKo? It should still work. Sorry for the problem.

Cheers,
Kevin

Translate

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

G

gianmarcos55191694

Participant

2024 and it still isn't working!!! How is this possible????????? Unacceptable on every level

Translate

M

Michael36141512ec6k

Participant

We are in 2024 and this app is not compatible, it is bizarre that a powerful cell phone like an S22 Ultra is not compatible with Premiere, even though more modest cell phones work

Translate

G

gishii

Participant

Clearly team Adobe does not even care enough to reply. I should have unloaded my stock when I had the chance.

Translate

Kevin J. Monahan Jr.

Legend

Hi @gishii,

Thanks for the message.

Clearly team Adobe does not even care enough to reply. I should have unloaded my stock when I had the chance.

By @gishii

Sorry about that. This is a user-to-user forum, which might explain why the product team has no response here. I apologize on behalf of Adobe for the lack of support for this popular device. I will let the team know how you feel.

Thanks,
Kevin

Translate

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

PieterDeBruyne

Participating Frequently

Still nothing?? We pay a good amount of money to get the apps we pay for!!

Translate

J

jurajk53446144

Participant

Hello Adobe, wake up...why isn't someone competent from the company commenting on this issue? Why did they even go to a project that they didn't finish? I also want to use Rush on my S22 Ultra...

Translate

Kevin J. Monahan Jr.

Legend

Hi @jurajk53446144m,

Hello Adobe, why isn't someone competent from the company commenting on this issue?

These are user to user forums and the Rush product team does not respond here, typically. The Adobe employees here are in support and cannot respond except to support questions. I am sure that they are aware of this feature request, though. Sorry about the frustration.

Thanks,
Kevin

Translate

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

J

Jack AD Creative CAuthor

Participant

HI Kevin,

Thank you for responding on this thread. I originally posted this well over a year ago and I'm surprised to still see notifications from others still looking to use this app on what'd be a great creative cloud device with an S pen too.

Are you able to contact the Rush team or provide me with an opportunity to do this if this is not the right place to ask these questions about application support on devices? It'd be great to see if this is in the pipeline and answer my initial question about "when" it may take place or perhaps we should ask "if" it will take place?

Thank you,

Jack

Translate

J

Julian29109954rev8

Participant

I would also like support in Adobe Rush for the Samsung S22 Ultra

Translate

R

ryancozzens

Participant

Just wanted to add one more complaint. It's absurd that this software isn't available. I got the S22 specifically because it has a lot of memory and storage. And the stylus makes editing easier. And I pay for an Abobe subscription, yet I still have to use my laptop to edit simple videos.. Or use another app that I am less familiar with...

I will be canceling my subscription because of this.

Translate

M

MIAMI777

Inspiring

Adobe doesnt care. They are all for Apple and iPhone products.

Translate

Show more replies

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.