Answered
Codec HEVC
Hola no puedo exportar mi video filmado con una gopro 12, me pide Codec HEVC, me dice que tengo que comprar el abono de Creative Cloud, yo tengo comprado el abono de fotografia.
como puedo solucionar este problema?
Gracias
Kevin J. Monahan Jr.Correct answer
Legend
Nov 29, 2023 6:25 PM UTC
Thanks for the question. HEVC codec support requires a premium membership. The Photography plan doesn't give you access to Rush premium. You need a different plan. https://helpx.adobe.com/premiere-rush/kb/starter-paid-rush-upgrade.html
You have the starter version now. You can either shoot H.264 with the GoPro or transcode the files to H.264. HEVC won't work with the starter version. Sorry about that.
Thanks,
Kevin
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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