Skip to main content
Participant
March 25, 2024
Answered

codec hevc .buona sera non riesco a visualizzare i filmati della gopro su adobe rush

  • March 25, 2024
  • 2 replies
  • 125 views

nonostante abbia acquistato codec hevc non riesco a visualizzare ifilmati della gopro qualcuno puo aiutarmi. grazie

This topic has been closed for replies.
Correct answer Kevin J. Monahan Jr.

Hello @massimo36312425zzso,

Thanks for the message. Certain flavors of HEVC are not supported, like 10-bit 4:2:2. Please try shooting HEVC in 8-bit 4:2:0 format, and it should work for you. Let us know. I am sorry for the disappointment.

 

Cheers,
Kevin

2 replies

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community ManagerCorrect answer
Community Manager
March 26, 2024

Hello @massimo36312425zzso,

Thanks for the message. Certain flavors of HEVC are not supported, like 10-bit 4:2:2. Please try shooting HEVC in 8-bit 4:2:0 format, and it should work for you. Let us know. I am sorry for the disappointment.

 

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
kglad
Community Expert
Community Expert
March 25, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">