Skip to main content
Y
yanc24625457
Participant
October 31, 2018
Question

connectivity issue

  • October 31, 2018
  • 1 reply
  • 349 views

Hi there,

whenever I'm out of my house i can never open premier rush as it says there is a connectivity issue.  I have tried restarting and using the cleaner tool but the result is still the same . Please can you provide any further assistance.

    This topic has been closed for replies.

    1 reply

    caroline_edits
    Community Manager
    caroline_editsCommunity Manager
    Community Manager
    October 31, 2018

    Hi YanC!

    I have a couple of questions that can help me find a solution to your connectivity issues. Are you using Rush on a laptop or a smartphone? What system version is your device updated to? For example, my iPhone is updated to iOS version 12.01.1 and my MacBook is updated to macOS 10.14.1.

    Let me know! I'm happy to help.

    -Caroline

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices