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good_friendship0D45
Participant
May 23, 2024 7:47 PM UTC
Question

Constant app crash

I can not export the video I made. Any export setting I choose does not change it. The crash App crashes at around 84% export every time. The video itself is only about 2min.

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    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    May 24, 2024 9:53 PM UTC

    Hi @good_friendship0D45,

    Thanks for the question. What version of Rush? Mobile or desktop? HD or 4K? What is the source footage? What kind of computer specs? Are you using a mobile device? Which one? Is it listed in the system requirements? Do you have ample space on your hard drive or mobile device? Let us know more info so we can help.

     

    Thanks,

    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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