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sanni_7516
Participant
Mar 20, 2025 10:29 AM UTC
Answered

constant crashes with Adobe Premiere Rush

I'm experiencing constant crashes with Adobe Premiere Rush whenever I try to select videos. I'm using a Lenovo Yoga Book 9, which has an Intel Arc GPU. After troubleshooting, it seems that the issue is related to the graphics card. Are there any known fixes for this issue, or is Adobe planning to release an update to improve compatibility with Intel Arc GPUs?

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Mar 26, 2025 12:13 AM UTC

    Hi @sanni_7516,

    Sorry you are having trouble with this newer hardware and Rush. I am not on the team, so I can't say when this issue can get fixed. Sorry about that. Have you tried Premiere Pro? That should work.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Mar 26, 2025 12:13 AM UTC

    Hi @sanni_7516,

    Sorry you are having trouble with this newer hardware and Rush. I am not on the team, so I can't say when this issue can get fixed. Sorry about that. Have you tried Premiere Pro? That should work.

     

    Thanks,
    Kevin

     

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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