Skip to main content
Participant
February 25, 2021
Answered

Crash on iPad 8th Genration and all Projects lost

  • February 25, 2021
  • 1 reply
  • 362 views

Rush has been working perfectly for 4 months, but suddenly the app crashed and continued crashing as I tried to reopen the app several times. I then un and reinstalled rush and it works fine now but now all my projects are lost. That makes me really mad, because i spent a long time making these and now they're gone. Anyone know how to get them back?

Thank you:)

This topic has been closed for replies.
Correct answer petergaraway

Hi,

 

Were your projects saved to the cloud? If you delete Rush and your projects are not saved to the cloud, then your projects will be deleted. 

 

Let us know the situation. Thank you!

 

Peter 

1 reply

petergaraway
Adobe Employee
petergarawayCorrect answer
Adobe Employee
February 25, 2021

Hi,

 

Were your projects saved to the cloud? If you delete Rush and your projects are not saved to the cloud, then your projects will be deleted. 

 

Let us know the situation. Thank you!

 

Peter 

H5C17Author
Participant
February 25, 2021

Hey there,

 

I used a free trial so they weren't  saved, I solved this now...

Thank you for your help!