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benjamink82814643
benjamink82814643
Participant
October 12, 2025
Answered

Crash rush

  • October 12, 2025
  • 1 reply
  • 75 views

Rush version 2.10 (1)

iphone 11 pro

First crashes very often. I have nowhere in the settings to clear the cache regarding the app's storage. Do you have a solution?
It's an app I pay for, and I can't delete it to reinstall it... since September 25, 2025, it has been replaced by another Adobe app.

    Correct answer Kevin J. Monahan Jr.

    Hi,

    Please try Premiere on iPhone. It's made for today's version of iOS. If you can't clear cache in the settings, you have to delete the app, then reinstall. You will lose any projects, however, since there is no cloud backup any longer. I hope that makes sense.

     

    Thanks,
    Kevin

     

     

    Cheers,
    Kevin

     

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community ManagerCorrect answer
    Community Manager
    October 22, 2025

    Hi,

    Please try Premiere on iPhone. It's made for today's version of iOS. If you can't clear cache in the settings, you have to delete the app, then reinstall. You will lose any projects, however, since there is no cloud backup any longer. I hope that makes sense.

     

    Thanks,
    Kevin

     

     

    Cheers,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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