Skip to main content
A
Alfred31268047ryqs
Participant
July 24, 2023
Question

Crash while working on mobile app

  • July 24, 2023
  • 1 reply
  • 133 views

I am using Rush mobile app and on 4 occassions my videos have cut off at 20 minutes. The video stops playing at 20 minutes but the audio continues to the end.

    This topic has been closed for replies.

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 25, 2023

    Hi @Alfred31268047ryqs,

    Are these 4K videos? You may be at the limit of what's possible with your phone. Can you try exporting HD instead? What happens?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    A
    Alfred31268047ryqsAuthor
    Participant
    July 25, 2023
    The videos are in HD, they are not in 4k.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices