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Participant
July 24, 2023
Question

Crash while working on mobile app

  • July 24, 2023
  • 1 reply
  • 133 views

I am using Rush mobile app and on 4 occassions my videos have cut off at 20 minutes. The video stops playing at 20 minutes but the audio continues to the end.

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
July 25, 2023

Hi @Alfred31268047ryqs,

Are these 4K videos? You may be at the limit of what's possible with your phone. Can you try exporting HD instead? What happens?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
July 25, 2023
The videos are in HD, they are not in 4k.