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Participant
Jul 24, 2023 4:42 PM UTC
Question

Crash while working on mobile app

I am using Rush mobile app and on 4 occassions my videos have cut off at 20 minutes. The video stops playing at 20 minutes but the audio continues to the end.

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2 replies

Kevin J. Monahan Jr.
Legend
Jul 25, 2023 12:10 AM UTC

Hi @Alfred31268047ryqs,

Are these 4K videos? You may be at the limit of what's possible with your phone. Can you try exporting HD instead? What happens?

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Jul 25, 2023 5:10 AM UTC
The videos are in HD, they are not in 4k.
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