Skip to main content
Participant
August 7, 2024
Question

Crashes

  • August 7, 2024
  • 2 replies
  • 411 views

My Rush app on my iphone just keeps crashing as I am trying to edit. Whats up? Its done it 30 times and counting. 

This topic has been closed for replies.

2 replies

Participant
August 14, 2024

I am gaving same problem on iphone 15 max pro. Continually crashing, sometimes i sm not even doing snything or just watching back. Very frustrating . 

Kevin J. Monahan Jr.
Community Manager
Community Manager
August 14, 2024

I replied to your other post. I hope to get some sample media to test with.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin J. Monahan Jr.
Community Manager
Community Manager
August 8, 2024

Hey @Jason39052923xf0s,

May we have more info about your system (or mobile device) and media? Let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
August 8, 2024

I have a brand new Iphone 15 Pro Max 256. The issue is, two days ago, I edited 7 different videos from 1:30 minutes to 3:30 minutes and all have been at lesat 1/1.6 gig in size and had zero issue and then today it was horrible. I ended up having to delete the app and lose all that I had worked on and even reuploading it... Boom, still kept doing it. So it had to be an Adobe thing. 

Participant
August 8, 2024

Sorry, it also was doing doing the same thing on my new Galaxy 24 with the same size system as my Iphone