Crashes

Forum|Forum|1 year ago
August 7, 2024
2 replies
411 views

My Rush app on my iphone just keeps crashing as I am trying to edit. Whats up? Its done it 30 times and counting.

Crash

This topic has been closed for replies.

L

lifemediagroup

Participant

I am gaving same problem on iphone 15 max pro. Continually crashing, sometimes i sm not even doing snything or just watching back. Very frustrating .

Kevin J. Monahan Jr.

Community Manager

I replied to your other post. I hope to get some sample media to test with.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin J. Monahan Jr.

Community Manager

Hey @Jason39052923xf0s,

May we have more info about your system (or mobile device) and media? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

J

Jason39052923xf0sAuthor

Participant

I have a brand new Iphone 15 Pro Max 256. The issue is, two days ago, I edited 7 different videos from 1:30 minutes to 3:30 minutes and all have been at lesat 1/1.6 gig in size and had zero issue and then today it was horrible. I ended up having to delete the app and lose all that I had worked on and even reuploading it... Boom, still kept doing it. So it had to be an Adobe thing.

J

Jason39052923xf0sAuthor

Participant

Sorry, it also was doing doing the same thing on my new Galaxy 24 with the same size system as my Iphone

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