Skip to main content
K
KLYW
Participant
July 19, 2021
Question

Desktop version is still in trial mode after purchase

  • July 19, 2021
  • 1 reply
  • 124 views

I bought on my iPhone via Apple Store Adobe Premiere Rush for video Annual Premium Membership (yearly) on Jul, 16, 2021.
When installing the app in my desktop it doesn´t recognize/sync that I have purchase the app hence all features are turned off and is asking me to purchase the app again. Could someone please help me to get my Rush working on my desktop?

Thanks for your support and time!

BR 

Miguel

 

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
July 20, 2021

Hi Miguel!

Thanks for writing in. We can get this checked. Could you confirm if you're on the mobile-only plan? If so, it is only for mobile devices. You can refer here for subscription plans: https://helpx.adobe.com/premiere-rush/kb/starter-paid-rush-upgrade.html

 

I hope that helps.

Kartika

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices