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Doesn’t support Iphone Videos

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Whenever I try to import a video taken from my iphone (HEVC; .MOV), it only importa the sound and not the video.
Hopefully, Adobe Rush can support this format in the future.

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Kevin J. Monahan Jr.Correct answer

Legend

HIi @Eironenaj,

Try changing iPhone Camera settings to "Most Compatible." Those files should import for you.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

E

EironenajAuthor

Participant

@Kartika Rawat I import it to my Mac.

@Kevin-Monahan Thank you! It's now importing the video as well. I changed Camera Format to "Most Compatible"

Thanks!

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Kevin J. Monahan Jr.

Legend

Great @Eironenaj! Thanks for reporting back.

Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin J. Monahan Jr.Correct answer

Legend

HIi @Eironenaj,

Try changing iPhone Camera settings to "Most Compatible." Those files should import for you.

Thanks,
Kevin

Translate

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kartika Rawat

Community Manager

Hi Eironenaj!

Sorry to hear that. Which device are you using for Premiere Rush? You can check the Rush-supported formats: https://helpx.adobe.com/in/premiere-rush/help/import-footage.html

Let us know.

Thanks,

Kartika

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