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Participant
Feb 5, 2025 3:45 PM UTC
Answered

Doesn't work!

Doesn't work on my iPad and iPhoned. 
Old projects are not uploaded. New ones cannot be created.

 

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Sep 26, 2025 12:03 AM UTC

Hi,

This is a bug on all devices with the Czech language installed. Sorry about that. If you switch to the US English version of iOS, it should work again.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

3 replies

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.Correct answer
Legend
Sep 26, 2025 12:03 AM UTC

Hi,

This is a bug on all devices with the Czech language installed. Sorry about that. If you switch to the US English version of iOS, it should work again.

 

Thanks,
Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin J. Monahan Jr.
Legend
Feb 5, 2025 5:18 PM UTC

That's no good, @robert_4499. That's quite strange. Has the app ever worked on your iOS devices? Has anything changed, like adding new apps?

 

Thanks,
Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Feb 6, 2025 1:21 PM UTC

I created about 4 projects in the app on the iPad. Everything worked 100%. I have iPad Air (4 ge.) with iPadOS 18.3. Can I uninstall and reinstall the app? Won't I lose the original projects?

 

 

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