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robert_4499
Participant
February 5, 2025
Answered

Doesn't work!

  • February 5, 2025
  • 2 replies
  • 140 views

Doesn't work on my iPad and iPhoned. 
Old projects are not uploaded. New ones cannot be created.

 

    Correct answer Kevin J. Monahan Jr.

    Hi,

    This is a bug on all devices with the Czech language installed. Sorry about that. If you switch to the US English version of iOS, it should work again.

     

    Thanks,
    Kevin

     

    2 replies

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community ManagerCorrect answer
    Community Manager
    September 26, 2025

    Hi,

    This is a bug on all devices with the Czech language installed. Sorry about that. If you switch to the US English version of iOS, it should work again.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    February 5, 2025

    That's no good, @robert_4499. That's quite strange. Has the app ever worked on your iOS devices? Has anything changed, like adding new apps?

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    R
    robert_4499Author
    Participant
    February 6, 2025

    I created about 4 projects in the app on the iPad. Everything worked 100%. I have iPad Air (4 ge.) with iPadOS 18.3. Can I uninstall and reinstall the app? Won't I lose the original projects?

     

     

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