Double Speed Playback

Hi Kartika,

Thanks for responding. The version is 1.5.29 (Build 32). The files were mostly shot on my Android smart phone. They are mp4s 1280 x 720.

I'm on Windows 10. See below for detailed specs.

The problem is still occuring. I'm not sure if it is exactly double speed, but it acts as if it is shuttling in fast forward. I've checked and I'm not using the J/L keys to do this by mistake.

I've noticed there have been other posts on this problem with no clear resolution.

Best,

Fergus

GPU

Name NVIDIA GeForce GTX 970
PNP Device ID PCI\VEN_10DE&DEV_13C2&SUBSYS_85081043&REV_A1\4&2A43D483&0&0010
Adapter Type GeForce GTX 970, NVIDIA compatible
Adapter Description NVIDIA GeForce GTX 970
Adapter RAM (1,048,576) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_827405c7c65146ab\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_827405c7c65146ab\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_827405c7c65146ab\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_827405c7c65146ab\nvldumdx.dll
Driver Version 26.21.14.3648
INF File oem6.inf (Section066 section)
Colour Planes Not Available
Colour Table Entries 4294967296
Resolution 1862 x 1048 x 50 hertz
Bits/Pixel 32
Memory Address 0xFA000000-0xFB0FFFFF
Memory Address 0xE0000000-0xF1FFFFFF
Memory Address 0xF0000000-0xF1FFFFFF
I/O Port 0x0000E000-0x0000EFFF
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_827405C7C65146AB\NVLDDMKM.SYS (26.21.14.3648, 21.34 MB (22,377,352 bytes), 21/10/2019 18:44)

PC

OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name STUDIOGENERAL
System Manufacturer Gigabyte Technology Co., Ltd.
System Model To be filled by O.E.M.
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor Intel(R) Core(TM) i7-5960X CPU @ 3.00GHz, 3001 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F11, 18/12/2014
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product X99-UD4-CF
BaseBoard Version x.x
Platform Role Workstation
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.18362.752"
Username StudioGeneral\Fergus
Time Zone GMT Summer Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.8 GB
Available Physical Memory 3.72 GB
Total Virtual Memory 31.8 GB
Available Virtual Memory 12.2 GB
Page File Space 16.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/device(s) detected, Disabled by policy, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes