Skip to main content
Participant
Sep 11, 2024 11:09 PM UTC
Question

Downloading video

I have been trying all day to download a video and it keeps kicking me out. When I try downloading to my camera roll it will go to 17% then kicks me back to my iPhone Home Screen.  I tried downloading directly to You Tube and it will go about 3/4 of the way then says it can't be downloaded and needs an internet connection. There is an internet connection, so I'm stumped. 

This topic is closed to new replies. Start a new post to keep the conversation going.

4 replies

Kevin J. Monahan Jr.
Legend
Sep 11, 2024 11:13 PM UTC

Hi @lisa_6796,

How long is the video? Do you have enough space on the phone?

 

Thanks,
Kevin

Translate
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
lisa_6796Author
Participant
Sep 11, 2024 11:22 PM UTC

My video is 47 minutes and I have 851 GB available storage on my phone 

Translate