Drone footage .mov files wont open in Rush

3 replies
164 views
Translate

I have paid for the premier Adobe Rush subscription, when I try to import .MOV files of drone footage into Rush it says "Media Error - unsupported file type". Why cant Rush handle .Mov footage and what do i need to do to get it to work?

This topic is closed to new replies. Start a new post to keep the conversation going.

Kevin J. Monahan Jr.

Legend

HI @Emil26282914ue18

Which codec is used? Is it HEVC? If so, which subscription do you have? Let the community know.

Thanks,
Kevin

Translate

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

E

Emil26282914ue18Author

Participant

Ended up paying for Luma Fusion and all the clips that didn't work in Adobe Rush works perfect in Luma. I think this switch was for the better, higher quality editing program compared to Rush

Translate

Kevin J. Monahan Jr.

Legend

OK. Thanks for letting us know. I'll let the team know about your case, @Emil26282914ue18. If you need any assistance with anything in the future, we'll be here for you.

Thanks,
Kevin

Translate

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.