Skip to main content
a_aron_h
a_aron_h
Participant
February 3, 2020
Question

Error attempting to export 4k clip in Premiere Rush from OnePlus 7 pro

  • February 3, 2020
  • 1 reply
  • 1941 views

Made a small vid testing the waters to see if Rush can be sufficient for my needs. 

 

Attempted to export in 720 match 720/30 1080match 1080/30 and get an error each time. All footage is 4k as well and it's strange that it's not an option. Regardless, no error codes, can't see anything wrong, just fails to render.

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
February 3, 2020

Hi there!

Thank you for reaching out. I see that you're having trouble while exporting 4K media file from Premiere Rush.

As of now, Premiere Rush does not have the feature to export into 4K on mobile devices. I am assuming that could be the reason for this issue.

However, we do have an option to export in 4k on the desktop version. I have shared a screenshot of the export settings below.

 

Take a look:

 

Let us know if you've any questions.

Best,

Kartika

    a_aron_h
    a_aron_hAuthor
    Participant
    February 11, 2020

    Thanks Kartika,

     

    I am still unable to export any videos on mobile. I understand 4k is not an option unless I'm on a pc/Mac but in general my issue and described persists. 

     

    Thanks,

    Aaron

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    February 11, 2020

    Hi Aaron,

    Thanks for responding. 

    • What type of media files are you trying to export?
    • Are you getting any error or messages while rendering? 

    Let us know.

    Best,

    Kartika

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices