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Participant
August 15, 2020
Question

Error could not create project

  • August 15, 2020
  • 1 reply
  • 824 views

I recently updated the app "Adobe premiere rush" and now when I go to start a new project (no matter what video footage I choose) it says ERROR could not create project. I love this app & never had any issues before this, it's frustrating when you pay for an app and it doesn't work!! Any help would be greatly appreciated

 

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1 reply

Kartika Rawat
Community Manager
Community Manager
August 18, 2020

Hi Bobby!

We're sorry for the frustrating experience. We can get this checked. Please provide more information for troubleshooting.

  • Which device have you installed Rush on?
  • Was it working fine on the previous version?
  • Would you mind sharing a screen recording of the issue?

Let us know. Happy to help.

 

Thanks,

Kartika

 

Participant
September 26, 2020

I ha ve the same problem on my samsung galaxy s9+ with android 10 version.