When going to export my video to my computer, I get this error message about the HEVC codec. I was informed by an Adobe employee that Premiere Rush is free. Additionally, I never received this message any of the times when I had an active Adobe plan.
Hi
Thanks for clarifying. Premiere Rush does have a free Starter version with unlimited exports, but HEVC codec support requires a paid plan that includes Rush Premium.
Since you no longer have an active subscription, that's why you're seeing the HEVC message.
As a workaround, you can convert the HEVC source clips to H.264 before importing them into Rush. If you don't have Media Encoder, a free utility such as Shutter Encoder or HandBrake can do this.
Sorry for the confusion.
Thanks,
Kevin
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices