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Participant
Mar 16, 2023 11:54 AM UTC
Question

Error message when trying to add graphic

I'm a new user to Rush. I'm trying to add a graphic to a video but I keep getting an error message saying 'An error occurred during download from Adboe Stock server. Please try again'.

Any ideas why?

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2 replies

Participant
Mar 18, 2023 5:02 PM UTC

Hi. Go to your top toolbar and select "View", scroll down, and check select "browse Graphics".  Then try to add your graphic.  

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Participant
Mar 18, 2023 4:43 PM UTC

I'm having this same issue.  

 

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