Error message when trying to add graphic

Forum|Forum|3 years ago
March 16, 2023
2 replies
272 views

I'm a new user to Rush. I'm trying to add a graphic to a video but I keep getting an error message saying 'An error occurred during download from Adboe Stock server. Please try again'.

Any ideas why?

Error or problem

This topic has been closed for replies.

T

Tim28467481dxve

Participant

Hi. Go to your top toolbar and select "View", scroll down, and check select "browse Graphics". Then try to add your graphic.

T

Tim28467481dxve

Participant

I'm having this same issue.

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.