Skip to main content
Participant
October 12, 2021
Question

Error on opening/creating project

  • October 12, 2021
  • 1 reply
  • 155 views

I can't open my latest project nor i can create new one.

I am using Samsung Note 20.

Please help. Thanks

    This topic has been closed for replies.

    1 reply

    Kartika Rawat
    Community Manager
    Community Manager
    October 12, 2021

    Hi there!

    Sorry for the trouble. Samsung Note 20 is not currently supported with Premiere Rush. Incompatibility of a device could cause this issue. You can refer to Rush system requirements: https://helpx.adobe.com/premiere-rush/system-requirements.html

     

    Let us know if you have any questions.

    Thanks,

    Kartika

    Participant
    October 13, 2021
    HOWEVER, i've been using Samsung Note 20 in all of my videos since October
    last year. Why it is not supported? And why i was able to use it?

    Thanks