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Beech31169536bj9s
Participant
July 19, 2023
Question

Export

  • July 19, 2023
  • 1 reply
  • 75 views

I literally bought a subscription to export videos at 4k yesterday and now your app is saying I don't have it and that I need to buy it again. Extremely frustrating.

    This topic has been closed for replies.

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 25, 2023

    Hi @Beech31169536bj9s,

    Which subscription did you purchase? Let us know.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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