Export

Forum|Forum|2 years ago
February 24, 2024
2 replies
252 views

I'm not able to export in 4K

I have a iPad Pro

Export

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Correct answer Kevin J. Monahan Jr.

Hi @Feliphe35670063cgra,

Thanks for the screenshots. Is this a 4K sequence? Was the first clip you added to the sequence a 4K clip or an HD clip? Let me know.

Thanks,

Kevin

F

Feliphe35670063cgraAuthor

Participant

All 4k

Kevin J. Monahan Jr.

Community Manager

That's rather strange. Where did this footage originate? From the iPad? Have you tried resetting preferences or deleting the media cache? That might help. Let me know if you need help with that.

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Kevin J. Monahan Jr.

Community Manager

Hey @Feliphe35670063cgra,

Thanks for the question. What happens when you try to export? Are you seeing any warning dialog boxes? Have you tried updating iOS and your version of Rush? Let us know what happens when you try that. Sorry for the frustration.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio