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Auburn Unfiltered
Participant
May 15, 2024
Question

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  • May 15, 2024
  • 1 reply
  • 172 views

I have a serious problem--every time I try to export a project on Adobe Premiere Rush it doesn't even start the render process and/or it will immediately say render unsuccessful or crash Instantly!! Tried signing in n' out. Tried deleting the app and re-downloading the app as well as checking for updates and duplicating projects etc. Nothing!!!! Have content I really need to post to my platform. GOD Blessings All.

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    May 15, 2024

    Hi @Auburn Unfiltered,

    May we have full details of your computer system or device and the media you are editing with? Are you meeting system requirements? https://helpx.adobe.com/premiere-rush/system-requirements.html. Make sure you are using a device that is certified for use in Rush. Many newer devices are not yet supported. Sorry if that is the case. Let us know!

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      A
      Auburn UnfilteredAuthor
      Participant
      May 16, 2024

      I'm utilizing an IPhone X and it's updated to its latest update but keep me updated ASAP!! GOD Blessings!!!

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      May 16, 2024

      Hi @Auburn Unfiltered,
      Is iOS updated? How about storage? Do you have enough to process the file? I hope we can help you.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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