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filippa_7868
Participant
Feb 5, 2025 9:47 AM UTC
Answered

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The video looks good in the app but as soon as I export it all the colors change and it looks really bad to be honest. I've tried exporting it in different qualities but it doesn't help. I'm freaking out soon this is SO frustrating 

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Feb 5, 2025 5:39 PM UTC

    Hello @filippa_7868,

    Tbanks for the message. I have heard this complaint before. Likely, you are shooting HDR video and Rush doesn't support that. HDR was not part of the app's development, so newer formats of audio and video are sometimes problematic. In order to use Rush without the issue, you have to switch off HDR recording in your camera settings. Shoot a small amount of clips, and then see if your video looks as expected. Let the community know if that works. Sorry for the hassle.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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    1 reply

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    Feb 5, 2025 5:39 PM UTC

    Hello @filippa_7868,

    Tbanks for the message. I have heard this complaint before. Likely, you are shooting HDR video and Rush doesn't support that. HDR was not part of the app's development, so newer formats of audio and video are sometimes problematic. In order to use Rush without the issue, you have to switch off HDR recording in your camera settings. Shoot a small amount of clips, and then see if your video looks as expected. Let the community know if that works. Sorry for the hassle.

     

    Thanks,
    Kevin

     

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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