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Ryan34644948ftl9
Participant
January 7, 2024
Question

Export crashes at 62%

  • January 7, 2024
  • 1 reply
  • 153 views

I've tried restarting phone, duplicating the project, deleting titles, changing all the slomo shots to regular speed, exporting at a lower resolution, updating creative cloud on my desktop but I cannon get this movie to export. I've done four similar projects and had no trouble in the past. I'm out of ideas... what is going wrong??

    This topic has been closed for replies.

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    January 10, 2024

    Hi Ryan34644948ftl9!

    Sorry to hear that. Are you getting any error codes or messages when it crashes? Which device are you using for Premiere Rush? What's the source of the media files that you're editing?

    Let us know. Happy to help.

     

    Thanks,

    KR

    R
    Ryan34644948ftl9Author
    Participant
    January 12, 2024
    No error codes upon crash, screen just goes black for a few seconds and
    then takes me back to the screen with all my projects listed. All it says
    is "Some error occurred, please try again".

    I'm using a Samsung S20FE and all the media was captured on the same
    device.
    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    January 24, 2024

    Do you have any effects or titles in the project? Could you try turning off your internet and see if that helps? 


    ^KR

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