Export doesn't work

Forum|Forum|6 years ago
August 13, 2019
4 replies
1113 views

I am trying to export a video but it doesn't work. It says it is rendering but in the end, it just stops and says some error occurred.
Have no idea what the issue is. The video is working fine. I am using it on mobile.

This topic has been closed for replies.

caroline_edits

Community Manager

Hey there, Niralit!

Were you ever able to export your video? Do you need anymore help?

-Caroline

Sjaani

Community Expert

Could you take a screenshot of the error, this may also help to track down what the issue might be.

anissa_thompson

Community Expert

Also, double check to make sure you're running the most up-to-date version; sometimes it's helpful to uninstall and then reinstall a fresh setup.

Hope this helps! Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!Anissa • @anissat

anissa_thompson

Community Expert

It can help us to guide you in the right direction if you can tell us a bit more about your setup: iOS, or Android? Are your clips/content being pulled from your local photos/gallery, or cloud-based content? Has your device had a steady Wi-Fi connection that will allow the project to be properly uploaded to the cloud? (Look for the icon in the lower left that looks like a cloud or desktop with a cloud in front).

Hope this helps! Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!Anissa • @anissat

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