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Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community Manager
Community Manager
June 7, 2024

Hi there @manojk93850670,

Thanks for the note. I don't see that problem here. Can you give us more info about your mobile device or computer and the media you are editing with? Are your drives full, perhaps? Are you using a supported device? Let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
manojk93850670
manojk93850670Author
Participant
June 7, 2024

I'm using Samsung Galaxy A52s 5G devices and and my drives are enough to export any media.

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    June 10, 2024

    Hello @manojk93850670,

    Thanks for the info. According to system requirements, the device you are using might not be supported. Is the media you are shooting 4K 10-bit 4:2:2? If so, try a test by shooting 4K 8-bit 4:2:0. Some newer phones shoot footage that Rush cannot handle. One or both of these things might be the source of the problem. Sorry for the frustration.

     

    Take Care,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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