Export freeze

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After fully editing the media exporting freezes and stop exporting at the half of completion.

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Kevin J. Monahan Jr.

Legend

Hi there @manojk93850670,

Thanks for the note. I don't see that problem here. Can you give us more info about your mobile device or computer and the media you are editing with? Are your drives full, perhaps? Are you using a supported device? Let us know.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

manojk93850670Author

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I'm using Samsung Galaxy A52s 5G devices and and my drives are enough to export any media.

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Kevin J. Monahan Jr.

Legend

Hello @manojk93850670,

Thanks for the info. According to system requirements, the device you are using might not be supported. Is the media you are shooting 4K 10-bit 4:2:2? If so, try a test by shooting 4K 8-bit 4:2:0. Some newer phones shoot footage that Rush cannot handle. One or both of these things might be the source of the problem. Sorry for the frustration.

Take Care,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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