Export help

Forum|Forum|7 years ago
October 24, 2018
4 replies
3257 views

I have been trying to export my video from adobe rush, but each time it goes almost to the end, then stops. Today, it finishes but doesn't show up in my camera roll and now I can't do anything because that's 3 exports.

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charlotted66737844

Participant

Hi,

I'm having the exact same problem. I'm using a Mac OS laptop.

Tried to export my video twice, first video has exported with lines all across the video clips and all the clips are jerky/shaky.

The second attempt hasn't even finished rendering, HOWEVER it's reduced my free export count.

So now I have 1 export apparently left and not even ONE video export!!!

My video is 45 secs so not sure why I should be having these problems?

VERY disappointing!!

caroline_edits

Community Manager

Hey there, M4H33R!

Are you still having issues? Is there anything else we can do for you?

Let us know!

Caroline

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HelloNicole

Participant

I am having the exact same issue. I exported a long video (13 minutes) and it is not in my camera roll. My free exports are at 2.

Rush is now taking up another .5 GB (2.5 in total) so I am hoping it is somewhere but where?

Can you confirm exports should appear in the camera roll on the iPhone?

Help! Thanks

caroline_edits

Community Manager

Hello Nicole!

Exports from your iPhone should appear in the camera roll. Have you tried exporting it to social already?

Don't do it if you haven't! I don't want to waste your last export, I just want to know if it's exporting successfully in one place but not the other.

Caroline