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ofer36002605dttj
Participant
March 11, 2024
Question

Export in mobile app crashes

  • March 11, 2024
  • 1 reply
  • 139 views

Lately whenever I try to export my projects on the mobile app it crashes with error messages . It doesn't matter which resolution I choose . It happens on my samsung s23FE. Can it be duo to the exynos chipset ?

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    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    March 11, 2024

    Hi there!
    Sorry about the crash. S23FE is not listed in the supported device. This could be the reason you're experiencing performance issues. You can also check the list: https://adobe.ly/49KaGug.

     

    Let us know if you have any questions.

    Thanks,

    KR

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