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Flor317131590szn
Participant
August 16, 2023
Question

Export problem

  • August 16, 2023
  • 1 reply
  • 90 views

Hi! When I tried to export it says that I have no space in my phone, but I do. I need to export in 4K, can't downsize the file. 
does anyone know what's wrong? Thank you

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    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    August 16, 2023

    Hey @Flor317131590szn, 

    I read about your dillema. How much space is left on your phone? How long is the 4K sequence? You often need a lot more space than you'd think for the exporting process. The reason is that the audio gets exported separately, then gets "muxed" back into the file. The extra space that this process requires can cause exports to fail. Sorry about that. Try freeing up more space and try again.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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