Skip to main content
W
wiegades
Participant
September 25, 2019
Question

Exported Video contains pixel errors

  • September 25, 2019
  • 3 replies
  • 1896 views

Hello,

I have a little issue during the Export of the video I created in Adobe Premiere Rush.

I uploaded that video here:

https://youtu.be/7SSEa40V2SU?t=76

At the editing mode, everything is perfect, but when I export the video, the final result on diverse devices there are pixel errors, which comes from overlapping clips I presume, for example at point 01:16 min or at 01:30 min.

 

Can anyone give me a hint about the cause of that errors?

Best regards

René

 

This topic has been closed for replies.

3 replies

L
liana_d
Participant
December 26, 2022

It's 2022 and this problem is STILL occuring. Not good enough for software we are paying for 😞 

D
default44jqy7gpemi9
Participant
March 21, 2023

Same issue here. So annoying.

petergaraway
Adobe Employee
petergaraway
Adobe Employee
April 7, 2020

Closing the loop on this post. We believe this issue was resolved in Rush 1.5.5. Please create a new post if you continue to see this issue. 

 

Thanks!

 

Peter 

D
default8i25n5x3zu45
Participant
April 13, 2021

Hello, 

I have this same issue, tryed different things, deleting video, but nothing helped

Kind regards

petergaraway
Adobe Employee
petergaraway
Adobe Employee
September 25, 2019

Hi Wiegades,

 

Thanks for reporting this issue. We've seen this occur with some users. Unfortunately, the problem only occurs sporadically with some users, and we've yet to reproduce it internally.  

 

If you can share some additional details about your hardware and project that would be very helpful. 

 

 

  1. What Rush Version do you have installed?
  2. What hardware are you using (phone, tablet, desktop)?
  3. What OS Version?
  4. What camera did you record the problematic files on?
  5. Where any color presets or any other effects used? 

 

Based on your reply, I can try to come up with possible workarounds. 

 

Best, 

 

Peter

 

W
wiegadesAuthor
Participant
September 26, 2019

Dear Peter,

thank you very much for your reply.

I use an iPhone XS with iOS 12.1.4 (16D57)

The Rush-Version is 1.2.5 (582)

All Medias were recorded with that iPhone (ordinary camera-app) and I didn't use any of those color presets/effects.

Best regards

René

 

W
wiegadesAuthor
Participant
September 26, 2019
I updated both now (iOS 13.1) and Adobe Rush 1.2.6 (591) now, but it didn't change the result at all.
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices