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V
varatm
Participant
May 4, 2022
Question

Exporting - black screen with audio

  • May 4, 2022
  • 1 reply
  • 138 views

I created a sequence in Rush (desktop version 1.5.62. on MacBook Pro MacOS Mojave) by adding 10 clips taken with iPhone. Everything works fine in the editor but when I export I get only a black screen with audio. I noticed others have the same issue but nothing resolved this issue. I even tried to open it in Premiere Pro and it works just fine in the editor and preview but export generates black screen with audio.

 

Please help, I don't want to lose my work and don't want to do it all over again.

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1 reply

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
May 23, 2022

Hi there!

Sorry about the trouble. It looks like a GPU issue. Have you considered updating your macOS? On Mac, GPU updates along with OS. Also, let us know the source of the media files you're editing.

 

Let us know how it goes.

Thanks,

Kartika

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